COSTUMER CARE
We want your business. To help ensure we get it we pledge to treat you as we want to be treated. Our commitment to you is:
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We will create and deliver quality products.
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We will communicate with you in a timely manner to address your questions or concerns.
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We will conduct ourselves and our business in a professional manner.
Your complete satisfaction is incredibly important to us. If you are ever dissatisfied with your product or the way in which we conduct business, please contact us at artisan@mudrockflats.com.
PRIVACY & SAFETY
Our Commitment to Your Privacy
Your privacy is important to us. To better protect your privacy, we believe customers have the right to know the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
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What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name
Shipping/Billing Address
Email Address and Phone Number
Credit/Debit Card Information
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How That Information Is Used:
Your information is used to fill your order and is never given away, sold, or used for any purpose unrelated to your status as a customer. We also use it to contact you about your order and in the case of any questions. You may also receive promotional offers from us via email, which you may opt out of at any time.
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Securing your information
We use the Wix.com platform for our site and store. The following customer security information can be found here.
"The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for customers to purchase from Wix sites and sellers.
TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.
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Additionally, Wix Stores only works with payment gateways that offer the highest level of
security certification (PCI DSS Level 1).
For more information on PCI DSS Level 1 compliance see Security of Wix's Billing Services and PCI Compliance."
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments